“No boss, never bluff you one, the cup is so small only”
Naomi and I always order double espressos when we need our coffee (except when we’re at Caffe Beviamo Tanglin Mall, because Eleen Cai makes a mean latte), and apparently, there are many Singaporeans who send their coffees back when they realise a double espresso isn’t as voluminous as they expect it to be, given the ‘double’ and the extra 50 – 80 cents you pay for an extra shot.
This is why staff at Changi Airport Terminal One’s Caffe Ritazza have been instructed to inform customers who order espressos that, “it comes in this small cup, is that ok?”
I can imagine their concern too, if there were many customers who would protest at the smallness of their $4 something coffee and demand a refund or an exchange for a jumbo long black.
“Must say, because some customers not happy”, said Rajoo the barista/cashier/manager, when we asked him if he always informed customers who order espressos. He seemed relieved that we knowingly ordered our foolish little beverages in their silly little cups.
We also almost suggested to him that he should put up a signboard to inform customers of the size of the espresso cup, but stopped ourselves because, you know, he might just have done that.
Having said that, Rajoo was a very good sport, agreeing to pose for a picture because we told him that we would help him educate the public and save him the trouble of informing every espresso orderer.
So, an espresso, double espresso, macchiato or double macchiato come in this really small cup. Is that ok?
But there are reasons to be concerned about shrinking portions, as Naomi and I realised a few days ago when we dined at what used to be one of our frequent quick fix dinner places. Pictures in the menu (which I rely on a lot because my Chinese, she is the sucks) were grossly misleading as we ended up having a not so satisfying dinner and having a further two late night suppers to make up for it.
While I should know better than to blog about price hikes and how they affect my unborn children, I think it’s ok to talk about how some altruistic businesses have shouldered some of the burden by being absorbent citizens:
The Absorbent Nation
But really, the sheer shrinkage of portions is getting ridiculous:
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